Contact Technical Support for Webex Issues

Contacting technical support for your Webex issue is easy! The first thing you will want to do is find out where to submit your support issue. Your company may require that you submit a case through your internal support desk, through a partner reseller, or directly through Webex.

To find your Webex site support information, perform the following steps (when logged out of your Webex site):
 

  1. Access your Webex site
  2. Click the menu toggle button. Click Support.
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This page will contain a link that you can follow to submit a support request.

No Webex site? No Problem!

Visit our Help Center support page for multiple ways to access support such as opening an online case or calling via telephone.

Please use this Technical Services Resource Guide for other ways to contact support and instructions on how to get the status of your open case. Check out the Global Service Status page for any known outages.  You can also find support via the articles in our knowledge base and by using the Webex Chat Assistant (located at the bottom right side of this page).
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