August 5, 2022

Personal Insights

Personal Insights is now available in the EU. Depending on your administrator's settings, you are asked to opt in or out when you launch personal insights for the first time. It can take up to seven to ten days for your insights to be generated.

See Webex App | Personal Insights

August 4, 2022

We're still working through some items, we'll post another update on August 9th.

August 2, 2022

We're planning to release the Webex App for August a little later. We just wanted to let you know about this change, and we'll post an update on August 4th.

July 28, 2022

We've updated the version of Webex App for Windows on the downloads site. See Webex App | Release Notes to get information about the issue resolved with this release. The following is the app version that corresponds to today's update:

  • Windows—42.7.0.23054

July 11, 2022

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—42.7.0.22904

  • Linux—42.7.0.22904

  • Mac—42.7.0.22904

  • iPhone and iPad—42.7

  • Android—42.7

Scheduling Assistant—iPhone, iPad, and Android

Check availability for your invitees before you schedule your meeting. See what time everyone's free and drag your meeting to that time slot.

See Webex App | Schedule a meeting from the meetings calendar

Message and schedule meetings at 36,000 feet!—Windows, Mac, iPhone, iPad, and Android

In partnership with airline Wi-Fi providers, Webex App users can work effectively using non-real time capabilities while flying.

See Webex App | Restricted networks.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

The following features apply to Unified CM, Webex Calling, and Calling hosted by a Service Provider

You've never looked better—Windows, Mac, iPhone, iPad, and Android

When you share your video in a call, you can control your own video on your connected device from your app. You no longer have to reach or walk over to your device to turn your self-view on or off.

See Webex App | Change the video layout of a connected device

Focus on what matters—iPhone, iPad, and Android

If you're about to join a meeting or you just want to focus on the task at hand without distraction, silence your mobile ringer for incoming calls. You won't hear incoming calls come in but you still get a visual notification so that you can choose whether to answer the call or not.

See Webex App | Turn off notifications for incoming calls

Share an image or PDF file—iPhone, iPad, and Android

Instead of having to share your entire screen during a call, choose a specific photo or PDF file to share.

Share photo during a call

Share PDF during a call

Tap More options > Share content, and then choose the image or PDF file.

See Webex App | Share content in a phone call

"Share computer audio” option is in a new location—Windows and Mac

When you’re sharing content that contains audio, the Share computer audio check box is now located directly to the right of the Automatically optimize option in the Share content dialog.

See Webex App | Share content in a phone call

The following feature applies to Webex Calling and Calling hosted by a Service Provider

Extend calling capabilities to a third-party application—Windows and Mac

If you're using Contact Center, Receptionist thin client, or a third party app that doesn't have calling capabilities, use Webex App as your calling device. Make calls from your third-party app, answer calls from there, and put calls on hold, all while Webex App runs in the background. Just make sure that your administrator makes Webex App your primary device.

The following features apply to Unified CM

Forward thinking made easier—Windows, Mac, iPhone, iPad, and Android

Now, when you set up call forwarding, your call notifications let you know who's calling instead of where the call is being forwarded from. This way, you know whether you want to answer the call or not.

See Webex App | Forward your phone calls

Bring work home with you—Windows and Mac

You can already make calls from an alternate device when connected to your work network. Now, that network connection is no longer required. Make a call from your desk phone, mobile phone, or home phone at home, when you're not connected to your work network. You can even take advantage of some calling features, such as transfer, hold and resume.

See Webex App | Make a call from an alternate device


 

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.

Create inclusive and interactive meetings using Slido live polling and Q&A—Windows, Linux, and Mac

Hosting an interactive meeting can be a challenge, but Slido can help. Get real-time feedback using word clouds, rating polls, and multiple-choice questions. Set up a live Q&A session, where participants can upvote the questions they want answered the most.

See Polls in Slido and Q&A in Slido

Hear the meeting in a language that you can understand—Windows, Mac, iPhone, iPad, Android, and VDI

If interpretation is available in a meeting that you join as an attendee, you can choose to hear the audio translated, simultaneously, in the language of your choice.

Interpretation is available

The meeting host determines which languages are available in the meeting.

My interpretation language

Hosts and interpreters can only use simultaneous interpretation in Webex Meetings, not in Webex App meetings.

When Webex App is connected to a new cloud-registered device that's supported for simultaneous interpretation (attendee view only), you can toggle the interpretation controls remotely on the app or directly on the device.

See Select your preferred language audio channel in Webex meetings and webinars

You've never looked better—Windows, Mac, iPhone, iPad, and Android

When you share your video in a meeting, you can control your self-view video on your connected device from your app. You no longer have to reach or walk over to your device to turn your self-view video on or off.

See Webex App | Change the video layout of a connected device

Be front and center when you present—Windows and Mac

Create a more personal and engaging experience while you present. In the Share Content window, select Show me in front of presentation to immerse your video directly into the screen or application you're sharing.

Your video shows in the lower right corner, by default, but you can resize and position your video anywhere you want during your presentation.

See Webex App | Show yourself in front of your presentation

All the world’s a stage—Windows, Mac, iPhone, iPad, and Android

Customize your video layout when you’re in stack or side by side layout. Drag a video from the filmstrip on to the stage to get a closer look at a participant. Place an active speaker right next to the content that's being shared, or keep people who aren't actively speaking, such as a sign-language interpreter, in view.

Move to stage gives you the flexibility to resize your layout to focus on shared content or other participants.

See Move participants to the stage in meetings, webinars, and events, Resize the stage in meetings, webinars, and events, and Webex App | Rearrange videos in stage view

Hosts can set a stage view for all meeting participants—Windows, Mac, iPhone, iPad, and Android

If you join a full-featured meeting and the host syncs their stage with everyone, you and all of the other participants in the meeting see what the host wants you to focus on, such as the active speaker and any participants that the host has moved to the stage.

Share an image or PDF file—iPhone, iPad, and Android

Instead of having to share your entire screen during a meeting, choose a specific photo or PDF file to share.

Share photo during a meeting

Share PDF in a meeting

Tap More options > Share content, and then choose the image or PDF file.

See Webex App | Share content in a meeting

Say goodbye to the days of being surprised by a dead battery—iPhone, iPad, and Android

During a meeting, you now receive a notification when your battery life goes below 15 percent. Then, you can switch to audio-only mode to conserve battery.

See Webex App | Turn on audio-only mode

Manage closed captions more efficiently with new keyboard shortcuts—Windows and Mac

We've added keyboard shortcuts to toggle on and off closed captions, move the closed captions box, and go to the More menu in the closed captions box.

See Webex App | Keyboard navigation and shortcuts

Schedule a one-time Webex meeting with Hybrid Calendar—Windows and Mac

In your work calendar, add @webex:onetime as the location to schedule a one-time Webex meeting. Your administrator needs to set up your account with Hybrid Calendar. Administrators can change the default behavior for @webex to @webex:onetime for the organization.

"Share computer audio” option is in a new location—Windows and Mac

When you’re sharing content that contains audio, it’s now more convenient to select Share computer audio. The option now appears at the top of the Share content dialog.

See Webex App | Share content in a meeting

Improved Participants list—Windows, Mac, iPhone, iPad, and Android

Quickly find the person you’re looking for in the Participants list by expanding or collapsing the In the meeting and Not in the meeting sections.

You'll see the total number of participants listed at the top of the In the meeting and Not in the meeting sections, so you’ll know how many people have or haven't joined.

See Webex App | Manage participants in your meeting

Hide the Zoom In and Zoom Out buttons when the stage is resized to its minimum width—Windows and Mac

If the presenter resizes the shared stage to its minimum width, the Zoom In and Zoom Out buttons are hidden. If the presenter makes the shared stage wider than its minimum width, the Zoom In and Zoom Out buttons appear above the shared content.

We're sharing details about our planned releases, but keep in mind that we might need to make changes to release dates and the features themselves.

Coming in August

Application

Improvements for Webex for Government sign-in—Windows, Mac, iPhone, iPad, and Android

We've made it easier for you to sign into Webex for Government. Choose Webex for Government from the dropdown list and enter your credentials.

Webex App supports Ukrainian—Windows, Mac, and Linux

When you set the language for your operating system to Ukrainian, the app detects your preference and displays the app in Ukrainian.

Send feedback—iPhone, iPad, Android

Whether you're experiencing issues with the app, or you have suggestions for improvements that you'd like to see, we want to hear your feedback. Send us your input through our feedback page.

Messaging

Change the font size for messaging—Windows, Mac, and Linux

You don't have to strain your eyes to read your messages any more. Just choose a font size you prefer, so you don't miss any details. You can always change it again at any time, simply go to the Accessibility tab in your Settings on Windows (or Preferences on Mac).

Find a quote in context—Windows, Mac, Linux, iOS and Android

Looking for added context when a message is quoted in a space? With one click, easily find the original quote, and its associated reactions and threads.

Reply directly—Windows, Mac and Linux

Ever felt reluctant to reply to a message in a busy space, or want to reply to a message from an announcement space? We've made it easier to reply to the author in a direct message, quoting the original message.

Be selective about what you share—VDI

You have more options when you're sharing content, making presentations or troubleshooting a more seamless experience:

  • Share specific applications
  • Swap one application for another without having to stop sharing.
  • Use annotations to mark up what's being shared.
  • If you're sharing a video, you can share your computer audio.
  • Others see what you're sharing with high frames per second (FPS).

Calling

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

The following feature applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Know who's calling you—VDI

When someone in your organization's directory calls you, their name appears in the Caller ID and your call history, rather than just their phone number. This helps you decide whether you want to answer certain calls.

The following features apply to Webex Calling and Calling hosted by a Service Provider

Remove background noise on the remote end of a phone call—Windows and Mac

If you're in a phone call with someone who's not using Webex App and they're in a noisy location such as a busy airport or cafe, no need to worry. Just suppress the remote noise during your call.

Turn off background noise

Fewer clicks to get to your call queues—Windows and Mac

We've made access to your call queues more convenient. Instead of having to navigate to your profile picture to change your call queue status or to join or unjoin a call queue, you now have it all available from the footer of your app. From there, change your call queue status and join or unjoin any queues your administrator has made you a member of.

Call Queue options that are available from the footer of your app

The following feature applies to Unified CM

Bring work home with you—VDI

You can already make calls from an alternate device when connected to your work network. Now, that network connection is no longer required. Make a call from your desk phone, mobile phone, or home phone at home, when you're not connected to your work network. You can even take advantage of some calling features, such as transfer, hold and resume.

The following feature applies to Call on Webex

Be selective about what you share—VDI

You have more options when you're sharing content, making presentations or troubleshooting a more seamless experience:

  • Share specific applications
  • Swap one application for another without having to stop sharing.
  • Use annotations to mark up what's being shared.
  • If you're sharing a video, you can share your computer audio.
  • Others see what you're sharing with high frames per second (FPS).
Share your screen or one or more applications

Meetings

Meetings associated with a space—Windows, Mac, Linux, VDI, iPhone, iPad, and Android

In case you missed last month’s announcement, meetings associated with a space have been improved!

We’ve enriched your meetings experience in a space. Now, when you join or schedule a meeting in a space, you have access to all the features you’ve come to enjoy in Webex Meetings. You can leverage this new experience in every meeting you schedule or join from here on in.

To schedule or start a meeting in a space, you must have a license and be in the same organization as the person who created the space.

You'll begin receiving this feature over the months of July and August.


 
The enhanced experience isn't yet available in Webex for Government.

See Webex App | Improved meetings associated with a space

Focus on the individual, instead of their surroundings, during a meeting—Windows and Mac

This feature is in beta.

We've added new feature in grid layout called people focus, which gives you a better face-to-face experience with the people you're meeting with.

Regardless of how each person is positioned in front of their camera, the app automatically adjusts so that each person's face is what you focus on. You'll feel more connected to them—as if you were there in person.

People Focus

Seamlessly move your meeting to a video device—Windows, Mac, iPhone, iPad, and Android

If you start or join a meeting on your desktop or mobile device but then walk into a conference room, take advantage of the features available on the room's video device. Transfer your meeting to the video device without disrupting or disconnecting from the meeting.

Right-to-left language support for Arabic and Hebrew in closed captions—Windows, Linux, Mac, iPhone, iPad, and Android

When you select Arabic or Hebrew for closed captions, you’ll see the right-to-left text direction in the closed captions box and captions & highlights panel, regardless of your language setting in Webex App.

It’s more convenient to see who’s recording a meeting—Windows, Mac, iPhone, iPad, and Android

Select the recording indicator to see who started, paused, or stopped recording the meeting. Previously, this information showed in the participants list.

This feature is available when the host or cohost records the meeting on their computer.

Schedule a webinar from Webex App—Windows, Mac, and Linux

Schedule a webinar right from the Meetings tab. You're redirected, and automatically signed in, to the Webex site you've selected in the Webex App settings, the site is where you'll schedule your webinar.

If you're already signed in to a different Webex site though, you're redirected to the sign-in screen for the site you've selected in the Webex App settings.

Webex App supports Center Stage, the camera feature from Apple—iPad

If you move around during a meeting, turn on Center Stage so your camera automatically pans to keep you and anyone with you, in the frame.

Turn on or turn off Center Stage from the options in your self-view video or from Settings on your iPad.

We’ve made it more intuitive to join a meeting—VDI

Enhancements to the Join meeting window make it clearer when you’re not yet in the meeting. Visual changes let you know what your audio options are when you join the meeting.

It's easier to see what your camera options are, how to upload or change your virtual background, and make changes if you’re connected to a device.

Hear the meeting in a language that you can understand—VDI

If interpretation is available in a meeting that you join as an attendee, you can choose to hear the audio translated, simultaneously, in the language of your choice.

The meeting host determines which languages are available in the meeting.

Hosts and interpreters can include simultaneous interpretation in meetings scheduled from Webex Meetings, not in meetings scheduled from Webex App.

All the world’s a stage—VDI

Customize your video layout when you’re in stack or side by side layout. Drag a video from the filmstrip on to the stage to get a closer look at a participant. Place an active speaker right next to the content that's being shared, or keep people who aren't actively speaking, such as a sign-language interpreter, in view.

Move to stage gives you the flexibility to resize your layout to focus on shared content or other participants.

Choose the skin tone for your reactions—VDI

For reactions that use hand emojis, such as thumbs up, you can choose the skin tone that you prefer.

Identify if a meeting participant is internal, external or unverified—Linux

In the list of participants waiting in the lobby, you can see if a participant is Internal (verified and within your organization), External (verified and from a different organization) or Unverified (not signed in).

Integrations

Gmail bot—Windows, Mac, iPhone, iPad, and Android

Stay in Webex App while you stay on top of emails. The Gmail bot provides real-time notifications to make sure you never miss a new or important email and even helps you keep your mailbox organized. Draft and respond to emails, or add a label to save it for later.

June 29, 2022

We're planning to release the Webex App for July a little later. We just wanted to let you know about this change, and we'll post an update on July 11th.

June 27, 2022

Personal insights goals—Windows and Mac

You can set all your goals in one place. At the beginning of the week, you'll see a list of the goals you've met for the previous week and if you've turned on notifications for goals, you'll receive a badge notification.

See Personal insights

June 16, 2022

We've released an update for Webex App on Windows it includes some improvements. The following is the app version that corresponds to today's update:

  • Windows—42.6.0.22645

June 16, 2022

We're planning to release an update for Webex App on Windows in the coming days to include some improvements. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

June 8, 2022

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—42.6.0.22565

  • Linux—42.6.0.22565

  • Mac—42.6.0.22565

  • iPhone and iPad—42.6

  • Android—42.6

WebView2 installation—Windows

  • WebView2 is required by Webex App on Windows, users will be unable to sign in to the app without WebView2 installed.

  • Webex supports WebView2 version 100.0.0.0 and later

  • Webex will continue to attempt to install WebView2 before users can sign in to the app.

  • You can use the Evergreen Bootstrapper or Evergreen Standalone installer to install WebView2 from the WebView2 download page.

Schedule Webex meetings right from the app!—iPhone, iPad, and Android

No need to go outside the app to schedule your standard and Personal Room meetings. Add important meeting details, check the availability of the attendees, and send out the invites.

You'll see the meetings on your Webex calendar with different week views so you can plan your week.

Need to make changes? Just edit the meeting from the calendar and send the invite again.

See Webex App | Schedule a Meeting from the Meetings Calendar

Support for Ubuntu 22—Linux

We've added support for Ubuntu 22 to the Webex App. Ubuntu 22 joins Ubuntu 18.04 and 20.04 as well as Red Hat (RHEL) 8.2 and 8.3 as officially supported distros.

See Webex App for Linux

Right-to-Left language support—Windows, Linux, and Mac

Webex introduces support for Arabic and Hebrew languages. Simply set your operating system to Arabic or Hebrew and we mirror the app to provide an optimal reading experience for right-to-left languages.

If you choose to use English (or another left-to-right language) in a space with somebody who writes in a right-to-left language, no problem: the app supports mixed alignments for both left-to-right and right-to-left messages.

See Webex App | Change the Language and Languages Webex supports

New message area—Windows and Linux

We've rebuilt the message area to leverage some platform components. You'll see improvements to quality, performance, and a new accessibility experience in the message area.

See Webex App | Accessibility features for Windows and Webex App | Copy and Paste Multiple Messages

Space contact cards—Windows and Mac

Hover over a space contact card or space link and see a summary of the space details, just like people contact cards.

See Webex App | Verify space details

Don't forget about your drafts—Windows, Mac, iPhone, iPad and Android

Sometimes you start typing a message only to find your attention is needed in another space, or conversation. You'll see a visual indicator next to spaces with drafts left in them, so you can easily jump back whenever you’re ready to hit send.

See Webex App | Get back to your drafts

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

The following features apply to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Boost the brightness of your video—Windows, Mac, and VDI

Making or answering a call from a dark or dimly lit room where it's hard for others to see you? Now, you can automatically adjust the brightness, contrast, and color saturation of your video, or manually adjust these settings yourself.

See Webex App | Adjust the brightness and contrast of your video

Quick calling at your fingertips—Windows and VDI

If you make and receive a lot of calls in a day or you manage multiple phone lines, make your life easier and use the Multi Call window. You don't have to worry about carting your multiline phone back and forth from the office to your home. Just open the Multi Call window from Webex App and access all of your lines from there. You can also use some of the more common calling features right from the Multi Call window:

  • Make a call, answer a call, and take advantage of several mid-call features (hold, mute, dial pad, and transfer).

  • Get a visual indicator for your shared lines letting you know how many calls have been missed and whether there are any voice messages.

  • Line status on shared lines lets you know when a call is coming in (flashing amber), when you're on a call (solid amber), and when the line is free (green) or in use by someone else (red). (Unified CM only)

  • If you don't want others to know you're using a shared line for a call, toggle on the Privacy setting. (Unified CM only)

  • Barge into a call that's already in progress on a shared line. The call then becomes a conference call between three people. (Unified CM only)

See Webex App | Manage all your phone calls in one place

Optimize audio for your voice—iPhone, iPad, and Android

Taking your calls from a noisy environment like an open office or a coffee shop? Suppress all background talkers and noise and allow others to hear you better by selecting Optimize for My Voice during the call.

Optimize for my voice

See Webex App | Remove background noise and speech in calls and meetings

Optionally, set this as the default for all your calls in your audio settings.

Optimize for my voice audio setting

See Webex App | Change your audio settings

The following features apply to Webex Calling

Do not disturb across the board—Windows, Mac, iPhone, iPad, and Android

You no longer need to set your status to do not disturb (DND) in more than one place. When you turn DND on or off from your app on one device, that setting automatically gets applied to all of your devices.

See Webex App | Let people know you're busy

Read your voice messages—Windows, Mac, iPhone, iPad, and Android

When you miss a call and someone leaves you a voice message, the message is automatically transcribed for you and is available from your Voicemail tab. Copy and paste any part of the transcription, like a phone number or part of the message that you want to share with someone else. If you get rid of the voice message, the transcription also gets deleted.

Transcriptions are available in English.

See Webex App | Listen to your voice messages

The following feature applies to Unified CM

Get up close and personal—VDI

If you’re in the healthcare field, diagnosing and treating patients in a virtual setting just got easier. You can get a better view of someone during a call or meeting by controlling the angle of the patient’s camera and even zooming in. Letting you focus on facial expressions and any physical ailments a patient may have so you can provide high quality care.

See Webex App | Control someone else's camera during a video call

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.


 

If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured. To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

French, German, and Spanish spoken language transcription available in closed captions—Windows, Mac, iPhone, iPad, Android, and Linux

For meetings with Webex Assistant or closed captions, meeting hosts can now select the spoken language (transcription) of the meeting in four different languages: French, German, and Spanish, and English.

If you want transcription in more languages, as well as translation capabilities, get the real-time translation add-on, which enables spoken language (transcription) in 13 languages, and caption language (translation) in 100+ languages.

See Show real-time translation and transcription in meetings and webinars

Optimize audio for your voice—iPhone, iPad, and Android

Taking your meeting from a noisy environment like an open office or a coffee shop? Suppress all background talkers and noise and allow others to hear you better by selecting Optimize for My Voice during the meeting.

Optimize for my voice

See Webex App | Remove background noise and speech in calls and meetings

Optionally, set this as the default for all your meetings in your audio settings.

Optimize for my voice audio setting

See Webex App | Change your audio settings

Boost the brightness of your video—Windows, Mac, and VDI

Joining a meeting from a dark or dimly lit room where it's hard for others to see you? Now, you can automatically adjust the brightness, contrast, and color saturation of your video, or manually adjust these settings yourself.

See Webex App | Adjust the brightness and contrast of your video

Turn reactions on or off while you're in a meeting—Windows, Mac, iPhone, iPad, Android, and VDI

As a meeting host or cohost, choose whether all participants—including the host, cohosts, and the presenter—can send reactions during the meeting from More options More options.

See Webex App | Turn off reactions in a meeting

Turn on GPU acceleration for virtual background in advanced video settings—VDI

Using a virtual background in your meetings can use more CPU resources. We've enabled graphics processing unit (GPU) acceleration, by default, to help decrease that usage. You can always turn off this feature at any time.

Make the closed captions box the perfect size for you—VDI

You can now resize the closed captions (CC) box to show more or fewer lines of text at a time. Resize closed captions box

See Show or hide automated closed captions during a Webex meeting or webinar

May

May 9, 2022

We've updated the version of Webex App for Windows and Mac on the downloads site. See Webex App | Release Notes to get information about the issue resolved with this release. The following are the app versions that corresponds to today's update:

  • Windows—42.5.0.22259

  • Mac—42.5.0.22259

May 9, 2022

We have a few things to tell you about today:

  • We've updated the version of Webex App for Windows on the downloads site. See Webex App | Release Notes to get information about the issue resolved with this release. The following is the app version that corresponds to today's update:

    • Windows—42.5.0.22254

  • We're planning to release a new update for Webex App on desktop in the coming days to include some improvements.

May 5, 2022

We've released a new update for Webex App for Windows and we've restarted the auto update. See Webex App | Release Notes to get information about the issue resolved with this release. The following is the app version that corresponds to today's update:

  • Windows—42.5.0.22221

May 5, 2022

We've paused the auto update for Webex App on Windows and we're planning to release a new update for Webex App on Windows in the next few days.

May 3, 2022

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—42.5.0.22187

  • Linux—42.5.0.22187

  • Mac—42.5.0.22187

  • iPhone and iPad—42.5

  • Android—42.5

Delete your profile picture—Windows and Mac

Getting tired of that picture of you in your profile? No worries, now you can delete the picture and you'll see your initials instead.

Your administrator must enable this feature.

Windows 11 snap layout—Windows

Webex App supports the Windows 11 snap layout feature, hover over the maximize button in the app and choose a zone layout.

Send feedback for sign in issues—Windows

Trouble signing in to Webex App? Send us feedback right away, so that the Webex team can get it sorted.

See Send us feedback about your sign-in issues

Forward or quote a message with content—Windows, Mac, iPhone, iPad, and Android

This is not supported on Webex for Government.

When you forward or quote a message with content, the attached content is now included. To clearly show that the message was forwarded, we've updated the note to say that it was forwarded from somebody.


 

There is a limit of 100MB for forwarded or quoted content.

In-space pinning enhancements—Mac

With new icons for pinned messages, Webex App makes it easier for you to identify and find important information in a space.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

The following feature applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Answer a call during a meeting—Windows and Mac

Be in two places at once and answer important calls without leaving a Webex scheduled meeting, a Personal Room meeting, or a meeting associated with a space. Just put your audio and video on hold in the meeting and take the call. The meeting continues even though you put it on hold, but your audio and video are paused. And when you're finished your call, go back to the meeting without having to rejoin.

See Webex App | Answer a call during a meeting

The following features apply to Webex Calling and Calling hosted by a Service Provider

Don't waste your time with spam calls—Windows, Mac, iPhone, iPad, and Android

We know that your time is valuable, so if your admin turns on the right settings for you, we'll screen your calls for spam. Your incoming call notifications and your Call History now include a visual cue, letting you know whether calls are from verified callers or are potential spam. Then, you can decide whether to answer the call or not.

Remove someone from a conference call—Windows, Mac, iPhone, iPad, and Android

When you're in a conference call, you can remove someone from the call if they were added accidentally, or if they're just not needed in the call anymore.

See Webex App | Remove someone from a conference call

April 28, 2022

The following feature applies to Calling hosted by a Service Provider

Do not disturb across the board—Windows, Mac, iPhone, iPad, and Android

You no longer need to set your do not disturb (DND) status in more than one place. When you turn DND on or off from your app on one device, that setting automatically gets applied to all of your devices.

See Webex App | Let people know you're busy

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.


 

If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured. To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

We’ve made it more intuitive to join a meeting—Windows and Mac

Enhancements to the Join meeting window make it clearer when you’re not yet in the meeting. Visual changes let you know what your audio options are when you join the meeting.

Audio connection options

It's easier to see what your camera options are, how to upload or change your virtual background, and make changes if you’re connected to a device.

Use virtual background

See Choose your audio and video settings before you join a meeting or webinar

Multiple meetings? No problem, join them simultaneously—Windows

Now you can join a second meeting while you're already in one. Your audio and video will be turned off in the second meeting, by default. Turn on your audio and video in the meeting that you need to participate in.

This feature is available for full-featured meetings.

Make the closed captions box the perfect size for you—Windows and Mac

You can now resize the closed captions (CC) box to show more or fewer lines of text at a time.

See Show or hide automated closed captions during a Webex meeting or webinar

Resize closed captions box

Answer a call during a meeting—Windows and Mac

Be in two places at once and answer important calls without leaving a Webex scheduled meeting, Personal Room meeting, or meeting associated with a space. Just put your audio and video on hold in the meeting and take the call. The meeting continues even though you put it on hold, but your audio and video are paused. And when you're finished your call, go back to the meeting without having to rejoin.

See Webex App | Answer a call during a meeting

Picture in Picture support—iPhone and iPad

With direct Picture in Picture support, you can now multitask with other apps on your iPhone or iPad while watching the meeting window or shared content.

ServiceNow bot enhancements—Windows, Mac, iPhone, iPad, and Android

We made it a whole lot easier for administrators to give bot access to users and for users to choose an instance.

April 19, 2022

We've released an update for Webex App on Windows, and Mac, see Webex App | Release Notes to get information about the issues resolved with these releases. The following are the app versions that correspond to today's update:

  • Windows—42.4.1.22032

  • Mac—42.4.1.22032

April 15, 2022

We're planning to release an update for Webex App on desktop in the coming days to include some improvements. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

April 5, 2022

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—42.4.0.21893

  • Linux—42.4.0.21893

  • Mac—42.4.0.21893

  • iPhone and iPad—42.4

  • Android—42.4

WebView2 installation—Windows

  • New installations of Webex App on Windows will install WebView2 if it is not already installed, based on an optional command line parameter.

  • The app will default to WebView2 to display embedded web content but will fall back to other technologies if WebView2 is not available.

  • The app will continue to attempt to install WebView2 on machines that don't have it.

Supported app versions—iPhone, iPad, and Android

With the May release (42.5), users must be on release 42.1 or later.

Enhanced contact search—Windows, Mac, Linux, iPhone, iPad, and Android

We will start rolling out this feature in April, and we will continue to roll it out over the coming months.

Your administrator can now add defined contacts, such as suppliers and customers, which you can find when you search in Webex App.

Send feedback for sign in issues—Mac, iPhone, iPad, and Android

Trouble signing in to Webex App? Send us feedback right away, so that the Webex team can get it sorted.

In-space pinning enhancements—Windows, Linux, iPhone, iPad and Android

With new icons for pinned messages, Webex App makes it easier for you to identify and find important information in a space.

See Webex App | Pin messages in a space

Filtered content for Snap Bitmojis—Windows and Mac

Bitmoji content that is considered not suitable for work is excluded from Webex App.

You must sign out and back in to Webex App to clear Bitmoji cached content.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

April 28, 2022

The following feature applies to Calling hosted by a Service Provider

Do not disturb across the board—Windows, Mac, iPhone, iPad, and Android

You no longer need to set your do not disturb (DND) status in more than one place. When you turn DND on or off from your app on one device, that setting automatically gets applied to all of your devices.

See Webex App | Let people know you're busy

April 5, 2022

The following features apply to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Move shared content from your device to your app—Windows, Mac, Linux, iPhone, iPad, and Android

During a call or meeting, you may find that shared content and video takes up too much space on the screen of your connected video device. You can split up that content by moving the shared content to your Webex App. That way, you have a full screen of what's being shared while still being able to see everyone in the call or meeting.

See Webex App | Change the video layout of a connected device

New virtual backgrounds and animated background support—Windows and Mac

We updated the default library of virtual backgrounds. In addition to the most frequently used, we added a few new backgrounds, including two animated ones. You can also now upload your own animated backgrounds in the GIF or MP4 format.

See Webex App | Use a virtual or blurred background in calls and meetings

New thin client support—VDI

Webex App VDI can now be used with Stratodesk's thin client.

The following features apply to Unified CM

Remove someone from a conference call—Windows, Mac, Linux, iPhone, iPad, Android, and VDI

When you're in a conference call, you can remove someone from the call if they were added accidentally, or if they're just not needed in the call anymore.

See Webex App | Remove someone from a conference call

Reliable calls—Windows, Mac, iPhone, iPad, and Android

Your calls are even more reliable with Cisco Unified Survivable Remote Site Telephony (SRST). Even if your WLAN goes down, no need to worry. Your call can continue without any disruption.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.


 

If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured. To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Move shared content from your device to your app—Windows, Mac, Linux, iPhone, iPad, and Android

During a meeting, you may find that shared content and video takes up too much space on the screen of your connected video device. You can split up that content by moving the shared content to your Webex App. That way, you have a full screen of what's being shared while still being able to see everyone in the call or meeting.

See Webex App | Change the video layout of a connected device

Put a name to the voice—Windows, Mac, Linux, iPhone, iPad, and Android

If you have closed captions during your meetings, you now get a speaker label included in the closed captioning box that appears above your meeting controls, letting you know who's speaking. We've also enhanced closed captions to include more lines so it's easy to catch up if you miss something that was said. Your Closed Captions & Highlights panel gets updated as people speak, pushing previous lines up.

See Show or hide automated closed captions during a Webex meeting and webinar

Improve Lobby notifications for hosts or cohosts—Windows, Mac, iPhone and Android

When a meeting is locked, people have to wait for you to let them into your meeting. You can then choose who you want to let in, and who you want to keep out. Hosts and cohosts can expel or reject participants from the lobby.

See Know who you're letting into your Webex meeting

Identify if a meeting participant is Internal, External or Unverified—Windows and Mac

In the list of participants waiting in the lobby, you can see if a participant is Internal (verified and within your organization), External (verified and from a different organization) or Unverified (not signed in).

See Know who you're letting into your Webex meeting

New virtual backgrounds and animated background support—Windows and Mac

We updated the default library of virtual backgrounds. In addition to the most frequently used, we added a few new backgrounds, including two animated ones. You can also now upload your own animated backgrounds in the GIF, MOV, or MP4 format.

See Webex App | Use a virtual or blurred background in calls and meetings

Webex for Government: Box integration with Webex App—Windows, Mac, iPhone, iPad, and Android

Webex for Government users can now start or schedule a meeting or share content in a space, without leaving Box.

Integrate Webex with Box

March 10, 2022

Update required to install WebView2—Windows

Microsoft has released a new embedded browser, WebView2, that is strongly recommended for Windows applications. Starting with the June (42.6) release of Webex App, WebView2 is a prerequisite for using Webex App on Windows, and users without WebView2 installed won't be able to login. Webex attempts to download and install WebView2 on machines that don't currently have it installed, beginning with the March (42.3) and April (42.4) release of Webex App. Install WebView2 on your users’ PCs as soon as possible to have control over the deployment. Check out our Webex App | WebView2 requirement help article for more information.

March 1, 2022

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—42.3.0.21576

  • Linux—42.3.0.21576

  • Mac—42.3.0.21576

  • iPhone and iPad—42.3

  • Android—42.3

Check for updates—Windows, Mac, and Linux

You can now check for updates to Webex App yourself, rather than waiting for the next scheduled update.

Set up a fingerprint, or facial scan to reopen Webex App—iPhone, iPad, Android

As an extra layer of security you can use biometric authentication, such as a fingerprint or facial scan, to quickly reopen the app to catch up on spaces.

Availability and custom status in your spaces list—Windows and Mac

We've added people's availability and custom status in your spaces list. You can now see people's status at a glance, so you know if someone is available. You can also see this information in compact mode.

To enable this for your organization, reach out to your Webex account team.

Webex App messaging widget—iPhone and iPad

Quickly access your most recent direct messages from your home screen. To add the widget, tap and hold your home screen, tap + in the top left corner, search for Webex and choose the Recent directs widget. The widget is available on iPhone and iPad devices on iOS 14 and later.

See Webex App | Add a Webex App widget

The calling service your administrator has set up for you determines which calling features you can use.

Below, we indicate which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

The following features apply to Unified CM, Webex Calling, and Calling hosted by a Service Provider:

Learn keyboard shortcuts in a flash—Windows and Mac

The tooltips that you see when you hover over an icon now include the keyboard shortcut, if applicable.

EPOS headset support—Linux

We're continuing to add support for more types of headsets. Now, you can use EPOS headsets to answer and end your calls as well as mute and unmute yourself during calls.

See Webex App | Details about headset support.

The following feature applies to Webex Calling and Calling Hosted by a Service Provider:

Use Webex App calling features on your mobile phone—iPhone, iPad, and Android

If your calls in Webex App go through your mobile phone, you can now take advantage of some Webex App calling features: hold, resume, and direct transfer.

The following feature applies to Calling Hosted by a Service Provider:

Help out a coworker with their calls—Windows and Mac

You no longer have to be within earshot of a coworker to pick up their calls. Now, if your administrator enables the Busy Lamp Field service for your team, you can see when someone in your team has an incoming call. If your coworker's status in the app shows as out of office or busy, help them out by answering their calls.

See Webex App | Pick up someone else's phone call.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Learn keyboard shortcuts in a flash—Windows and Mac

The tooltips that you see when you hover over an icon now include the keyboard shortcut, if applicable.

PagerDuty bot enhancements—Windows, Mac, iPhone, iPad, and Android

This enhancement allows all members assigned to an incident to easily access the bot from the incident space. Users can manage relevant bot feedback, view the incident status, and even link the incident to other services.

Webex App | PagerDuty bot

PipeDrive bot—Windows, Mac, iPhone, iPad, and Android

Add the PipeDrive bot to your spaces to receive notifications and view changes to your deals, pipelines, and organization without leaving Webex App.

Webex App | Pipedrive bot

February 25, 2022

We've released an update for Webex App on Windows, Mac, and Linux, see Webex App | Release Notes to get information about the issues resolved with these releases. The following are the app versions that correspond to today's update:

  • Windows—42.2.0.21486

  • Linux—42.2.0.21486

  • Mac—42.2.0.21486

February 22, 2022

We're planning to release an update for Webex App on desktop in the coming days to include some improvements. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

February 1, 2022

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—42.2.0.21338

  • Linux—42.2.0.21338

  • Mac—42.2.0.21338

  • iPhone and iPad—42.2

  • Android—42.2

Share your screen on Wayland—Linux

When you're in a call, meeting, or you're just messaging in a space, you can show people what you're talking about by sharing your screen. Your Linux system must be using the Wayland display protocol.

Choose the skin tone for your reactions—Windows, Mac, iPhone, iPad, and Android

For reactions that use hand emojis, such as thumbs up, you can choose the skin tone you prefer.

See Webex App | Choose the skin tone for your reactions

Enhanced UX for malware scan results—Windows, Mac, Linux, iPhone, iPad, and Android

For uploaded files in a space, you can now see the scan results directly in the space and in the contents tab for that space.

To scan files for malware, the company that owns the space must have the Extended Security Pack enabled.

Seamlessly share different content—Windows and Mac

There’s no need to stop sharing when you want to share a different app. Just click Share something else or the “You’re sharing” link in the share control bar and choose the app that you want to share next.

See Webex App | Share your screen while messaging.

Labels for navigation icons—Windows and Mac

Easily show or hide the new navigation menu labels, collapse the column to icons to maximize your screen space, or expand it to see the icons and their labels. Just hover and click the arrow to the right of the column for a different viewing experience.

See Webex App | Your user interface

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

The following features apply to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Change the video layout of a device—Windows, Mac, iPhone, iPad, Android, and VDI

During a call or meeting, you can now change the layout of a connected device, right from the app. You can focus on the video of other participants, on the person speaking, or on shared content. Just select Device layout and choose from Grid, Stack, Focus, Overlay, Prominent, or Side by side.

See Webex App | Change the video layout of a connected device

Reduce CPU usage when using a virtual background—Windows

Using a virtual background in your calls and meetings uses up a lot of your CPU. We've enabled GPU acceleration, by default, to help decrease that usage. You can always turn off this feature at any time.

See Webex App | Turn off GPU acceleration for virtual backgrounds

Reduce the load on your CPU during calls—Mac

Offload video processing to a supported GPU by allowing hardware acceleration for video.

See Webex App | Turn on hardware acceleration

Seamlessly share different content during a call or meeting—Windows and Mac

There’s no need to stop sharing when you want to share a different app. Just click Share something else or the “You’re sharing” link in the share control bar and choose the app that you want to share next.

See Webex App | Share your screen in a phone call

The following feature applies to Unified CM

Move around freely when you're on a call—VDI

When you're on a call and need to change networks but want to keep the call in Webex App, no need to worry; the change is made automatically without any interruption or effect to call quality.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Choose the skin tone for your reactions—Windows, Mac, iPhone, iPad, and Android

For reactions that use hand emojis, such as thumbs up, you can choose the skin tone that you prefer.

See Webex App | Choose the skin tone for your reactions

Change the video layout of a device—Windows, Mac, iPhone, iPad, Android, and VDI

During a meeting, you can now change the layout of a connected device, right from the app. You can focus on the video of other participants, on the person speaking, or on shared content. Just select Device layout and choose from Grid, Stack, Focus, Overlay, Prominent, or Side by side.

See Webex App | Change the video layout of a connected device

Reduce CPU usage when using a virtual background—Windows

Using a virtual background in your meetings can use more CPU resources. We've enabled graphics processing unit (GPU) acceleration, by default, to help decrease that usage. You can always turn off this feature at any time.

See Webex App | Turn off GPU acceleration for virtual backgrounds

Reduce the load on your CPU during meetings—Mac

If your CPU usage is high when you're in a meeting, turn on hardware acceleration to encode your self-view video more efficiently.

See Webex App | Turn on hardware acceleration

Seamlessly share different content during a meeting—Windows and Mac

There’s no need to stop sharing when you want to share a different app. Just click Share something else or the You’re sharing link in the share control bar and choose the app that you want to share next.

See Webex App | Share your screen or application in a meeting

Put the Webex Assistant to work for you—Linux

As a meeting host, use the AI-powered Webex Assistant to capture meeting highlights and take notes, action items, and reminders. Use voice commands to chat with the Webex Assistant in natural language, just like you would with a real assistant.

The Webex Assistant allows participants to translate meetings from English to 100+ languages, including Spanish, French, German, Mandarin, Portuguese, Arabic, Russian, Dutch, and Japanese.

See Webex Assistant for Webex Meetings

Closed captions are available to everyone with a Webex paid plan—Linux

Turn on closed captions in one click. Then, as people speak, everything they say is automatically translated into captions that appear above the meeting controls. Captions are in English but, if you have the real-time translation add-on, they can be translated to more than 100 languages.

Attendees with a Webex free plan can use closed captions when they join a meeting that is hosted by someone who has a Webex paid plan.

See Show or hide automated closed captions during a Webex meeting or webinar

January 19, 2022

We're planning to release an update for Webex App on Mac in the coming days to include some improvements. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

January 13, 2022

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—42.1.0.21190

  • Linux—42.1.0.21190

  • Mac—42.1.0.21190

  • iPhone and iPad—42.1.0.2219

  • Android—42.1.0.169

Send feedback on sign-in—Windows and Mac

If you hit any issues on sign-in, you can send us feedback right away and include any logs.

Performance improvements for web-based content—Windows and Mac

We’re improving your experience in the app by updating the control used to display web-based content to Microsoft Edge WebView2.

Share your screen or application on X11—Linux

When you're in a call, meeting, or you're just messaging in a space, you can show people what you're talking about by sharing your screen or application. Your Linux system must be using the X11 display protocol.

January 12, 2022

Just to let you know, we're still working through some items. We'll post an update tomorrow.

January 11, 2022

We're planning to release Webex App a little later this month. We just wanted to let you know, and we'll post an update again tomorrow.

Hide direct messages—Windows, Mac, Linux, iPhone, iPad, and Android

Focus on your important spaces by hiding those less important ones. You can already hide spaces with groups and we're expanding that to include direct messages. Maybe you're in a space with a bot that updates you hourly, now you can hide that space. You won't receive notifications from the space, but you can still find it with the Hidden filter.

You can always unhide the space and the space is restored to your spaces list.

Bitmoji Stickers in Webex App—Windows and Mac

You can use your Bitmoji credentials and get access to your own Bitmoji stickers. Previously, only Snapchat credentials were supported. Now you can use either Bitmoji or Snapchat credentials to access your personalized Bitmoji stickers!

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex Teams | Find Out What Calling Service You Have.

The following features apply to Unified CM, Webex Calling, and Calling hosted by a Service Provider:

Stop going undercover—Windows, Mac, and Linux

Prevent the share control bar from covering up content when you’re sharing. Drag the bar to any edge of the screen to move it out of the way.

See Webex App | Share your screen in a phone call.

Preview of shared content—Linux

When you share content, you now see a preview of the content. You're able to make sure that you’re sharing only what you want and that everyone can see it.

We also enhanced the Share content screen, making it easier for you to find the content that you want to share.

See Webex App | Share your screen in a phone call.

Pause and resume while sharing content—Linux

When you’re sharing content but want to do something quickly on your computer without everyone watching, temporarily pause the share and then resume it when you’re ready.

See Webex App | Share your screen in a phone call.

The following feature applies to Webex Calling and Calling hosted by a Service Provider:

Transfer a call right away—Windows, Mac, iPhone, iPad, and Android

Now, you don't have to wait for the call to start ringing to complete a transfer. You can choose Transfer now and move on to other things. This is especially helpful if you deal with a lot of calls during your work day.

See Webex App | Transfer a phone call.

The following feature applies to Unified CM:

Get up close and personal—Windows, Mac, iPhone, iPad, Android, and Linux

If you’re in the healthcare field, diagnosing and treating patients in a virtual setting just got easier. You can get a better view of someone during a call or meeting by controlling the angle of the patient’s camera and even zooming in. Letting you focus on facial expressions and any physical ailments a patient may have so you can provide high quality care.

See Webex App | Control someone's camera during a video call.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Stop going undercover—Windows, Mac, and Linux

Prevent the share control bar from covering up content when you’re sharing. Drag the bar to any edge of the screen to move it out of the way.

See Webex App | Share your screen or application in a meeting

Scroll through all meeting participants, a page at a time—Windows and Mac

This feature was announced here but will actually be available in a future release.

One-click access to the recording options—Linux

Start, pause, and stop recording your meeting, right from the Record button in your meeting controls.

See Webex | Record a meeting

Preview of shared content—Linux

When you share content, you now see a preview of the content. You're able to make sure that you’re sharing only what you want and that everyone can see it.

We also enhanced the Share content screen, making it easier for you to find the content that you want to share.

See Webex App | Share your screen or application in a meeting

Pause and resume while sharing content—Linux

When you’re sharing content but want to do something quickly on your computer without everyone watching, temporarily pause the share and then resume it when you’re ready.

See Webex App | Share your screen or application in a meeting

Be “in the know” when your bandwidth's low—Windows, Mac, iPhone, iPad, and Android

Improved messaging now indicates when you have low bandwidth during a meeting.

Webex integration with HubSpot—Windows and Mac

Elevate your collaboration experience with your leads and customers. Easily schedule a Webex Meeting with one or more of your HubSpot contacts and access meeting recordings and transcripts, all within HubSpot.

Sharing your HubSpot booking page? Configure Webex as the default video conference link and convert every HubSpot meeting into a Webex Meeting.

See Collaborate with Webex Meetings in HubSpot

December 13, 2021

Updated app versions

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile app to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—41.12.0.20899

  • Linux—41.12.0.20899

  • Mac—41.12.0.20899

  • iPhone and iPad—41.12.0.2156

  • Android—41.12.0.129

Webex App 2022 release dates

Webex App will continue to release on the first Tuesday of every month. For January only, we have an exception and plan to release on the 11th.

Webex App UI refresh—VDI

Webex App on VDI has a new look and feel. You'll see some accessibility, usability and performance improvements.

December 8, 2021

We're planning to release Webex App a little later this month. We just wanted to let you know about this change, and we'll post again when the release is available.

Seasonal emoji reactions—Windows, Mac, and Linux

To add some festive cheer, we're giving reactions a seasonal makeover. You'll see these changes for all reactions on Windows, Mac, and Linux from December 8 to December 31. (On mobile, reactions use the Android or iOS emojis so we aren't updating those reactions.)

If you'd prefer to turn this option off, contact feature-feedback@cisco.com before December 10.

This is only available using the December release builds.

Bitmoji in messages—Windows and Mac

Have you ever wished you could use your Bitmoji at work too? Well now you can! If you have a Snapchat account set up with Bitmoji, you can use those credentials to link your account and use your own unique stickers in Webex App messages.

This feature must be enabled by your system administrator.

See Add Snap Bitmojis to a message

The calling service your administrator has set up for you determines which calling features you can use.

The following features apply to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Poly headset support—Windows

We're continuing to add support for more types of headsets. Now, you can use the Poly Voyager 5200 headset to answer and end your calls as well as mute and unmute yourself during calls.

See Webex App | Details about headset support.

EPOS headset support—VDI

We're continuing to add support for more types of headsets. Now, you can use EPOS headsets to answer and end your calls as well as mute and unmute yourself during calls.

See Webex App | Details about headset support.

See when you've missed a call—iPhone and Android

When you miss a call, you see a missed call badge on the app icon of your Home screen and on the Calling tab when you're in the app. When you open the Calling tab to view your missed calls, the missed call badge disappears.

The following feature applies to Webex Calling and Calling hosted by a Service Provider:

Update your emergency location (U.S. users)—iPad and Android tablets

Webex App knows when you change locations and prompts you to update your address. That way, if you make an emergency call from the app, emergency services receives accurate location information and can help you out in a timely manner.

This is a requirement of the Ray Baum's act that all U.S. companies must comply with starting in January 2022.

See Webex App | Update your location for emergency services.

The following feature applies to Calling hosted by a Service Provider:

Let Someone Else Control Your Computer—Windows and Mac

Want help troubleshooting a problem? Just hop on a call or jump into a space and share your screen. You can then grant that person control of your computer and watch the person's mouse move over your screen. They can even use keyboard shortcuts to move around your app. When they're done, you can take back that control at anytime.

See Webex | Provide or Request Remote Desktop Control.

The following features apply to Unified CM:

Update your emergency location (U.S. users)—Windows, Mac, Linux, and VDI

Webex App knows when you change locations and prompts you to update your address. That way, if you make an emergency call from the app, emergency services receives accurate location information and can help you out in a timely manner.

This is a requirement of the Ray Baum's act that all U.S. companies must comply with starting in January 2022.

See Webex App | Update your location for emergency services.

Customize your background—VDI

Give your background some personality when you're sharing your video during calls. Not only can you continue to choose one of our preset backgrounds but you can now upload up to 3 images of your own. Just make sure they're in one of the following formats: jpg, jpe, jpeg, or png.

See Webex App | Use a virtual or blurred background during calls and meetings.

Move around freely when you're on a call—Linux

When you're on an active call and you need to change networks but want to keep the call in Webex, no need to worry; the change is made automatically without any interruption or effect to call quality.

To learn about what's new for full-featured meetings, see What's new for the latest channel of Webex Meetings.

Connect to a Calendar—Windows and Mac

You can manage your meetings and events from your Microsoft 365 calendar directly in Webex App. Connect to the calendar in the Meetings settings in the app and you'll see your meetings and events in the Meetings tab. If your admin has already set up your calendar for you, you won't be able to change it.

Increase or decrease the number of participants you see in Side by side and Stack layouts—Windows and Mac

Drag the top video panel in Stack layout or the side video panel in Side by side layout to show more or fewer thumbnail videos.

Resize thumbnail video panel

See Webex App | Change your video layout during a meeting

Maximize space for video or content—Windows and Mac

Collapse the thumbnail video panel entirely in Side by side and Stack layouts so you only see the main video screen or shared content.

See Webex App | Change your video layout during a meeting

See more in thumbnail videos—Windows, Mac, iPhone, iPad, Android, and VDI

An audio indicator to the left of the name label indicates whether the participant is muted or unmuted.

Name labels in thumbnail videos are now aligned to the lower left, have a more transparent background, and are reduced in size to avoid covering up the participant's face.

Thumbnail video improvements

One-click access to the recording options—Windows and Mac

Start, pause, and stop recording your meeting, right from the Record button in your meeting controls.

Start recording
Pause recording

See Webex | Record a meeting

End-to-End Encryption (E2EE) for meetings—VDI

You can schedule meetings from the Webex scheduler that are end-to-end encrypted. You can also start or join end-to-end encrypted meetings from Webex App.

An indicator shows in the meeting and in the Meeting info to let participants know, at a glance, that the meeting is encrypted.

See End-to-end encryption with identity verification for Webex meetings

Quickly start a meeting—Windows and Mac

It's now easier than ever to move from a conversation directly into a meeting. You can start a meeting directly from the app header and then invite people, they can easily join through your Personal Meeting Room link.

See Quickly start a meeting

MailChimp bot—Windows, Mac, iPhone, iPad, and Android

Webex users with a MailChimp account can set up the 1-way bot to receive notifications and account updates in the Webex App, and even conveniently launch their dashboard.

GitLab bot—Windows, Mac, iPhone, iPad and Android

Stay on top of new issues, comments, and GitLab requests by linking your account in the Webex App. Then select the notifications you want to receive from the 1-way bot.

Bonusly bot—Windows, Mac, iPhone, iPad and Android

Link your Bonusly account with the Webex App and receive a notification any time a new bonus is assigned.

November 24, 2021

We've released an update for Webex App on Windows, Mac, and Linux, see Webex App | Release Notes to get information about the issues resolved with these releases. The following are the app versions that correspond to today's update:

  • Windows—41.11.0.20717

  • Mac—41.11.0.20717

  • Linux—41.11.0.20717

November 23, 2021

We're planning to release an update for Webex App on desktop in the coming days to include some improvements. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

November 15, 2021

The following app version corresponds to today's Linux release. See Webex App | Release Notes to get information about the issues resolved with this release.

  • Linux—41.11.0.20608

November 12, 2021

Updated app versions

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—41.11.0.20606

  • Mac—41.11.0.20606

  • iPhone and iPad—41.11.1.2069

  • Android—41.11.0.177

The release for Linux is slightly delayed, and we'll post again when the release is available.

Changes to minimum supported operating systems—iPhone and iPad

In the January 2022 (42.1) release the minimum supported operating system for iPhone and iPad will change to iOS 14.8 and later.

Webex App UI refresh—Windows, Mac, Linux, iPhone, iPad, Android, and Web

Webex App has a new look and feel. You'll see some accessibility, usability and performance improvements.

See Webex App | Your user interface

Hide your availability and status from someone—Windows, Mac, iPhone, iPad, and Android

Decide who can see when you're available and what your status is. You'll still see their availability and status.

See Webex App | Hide my availability and status from others

Change in menu options—Windows

We've moved the menu option for What's New to the help menu.

See Webex App | Your user interface

iPad redesign—iPad

We've updated the experience on iPad, bringing more iPad specific components. You'll see a new primary column that you can customize for a more personalized experience.

See Webex App | iPad user interface redesign

The following feature applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider:

More headset support—Windows

We're continuing to add support for more types of headsets. Now, you can use Poly headsets to answer and end your calls as well as mute and unmute yourself during calls.

See Webex App | Details about headset support.

Get more options in the floating mini window—Windows and Mac

Share your screen or end the call right from the floating mini window.

Collapse the floating mini window to save some screen space but still see who’s speaking.

See Webex App | Get back to your call or meeting window after multitasking.

Direct iOS screen sharing—Mac

You can now share your iPhone or iPad screen directly from your Mac.

See Webex App | Share your screen in a phone call.

The following features apply to Webex Calling and Calling hosted by a Service Provider:

Update your emergency location (U.S. users)—Windows and Mac

Webex App knows when you change locations and prompts you to update your address. That way, if you make an emergency call from the app, emergency services receives accurate location information and can help you out in a timely manner.

This is a requirement of the Ray Baum's act that all U.S. companies must comply with starting in January 2022.

See Webex App | Update your location for emergency services.

Choose where you want your call controls to appear—Windows and Mac

For all of your incoming calls, you can choose the setting that pushes your call control window to the front automatically so it's readily available. Alternatively, if you don't need access to any of those call controls, you can always keep that window hidden or just when a call is put on hold on a shared line.

See Webex App | Choose when your call window pops up.

The following feature applies to Unified CM:

Recover a deleted voice message—Windows and Mac

Accidentally delete a voice message? Now, when you delete a message, it automatically goes into a Trash folder where you still have access to it. Messages remain in your Trash folder unless you:

  • recover a message from your Trash. Then the message moves back to your Inbox.

  • empty your Trash.

  • you leave your messages in your Trash for a configured length of time and they're automatically removed. Your administrator determines how long messages can hang around.

Make sure to keep your Trash folder tidy though. Leaving clutter in your trash means you have less storage on your voicemail server and may prevent people from being able to leave you a message.

See Webex App | Clean up your voicemail trash and Webex App | Recover a deleted voice message.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Dark mode for meetings—Windows and Mac

Dark mode brings out the best in video, adding a dramatic–and cinematic–quality to your meetings. We've added a new setting that enables you to view your Webex Meetings in dark mode, even if you normally use a light theme. Always use dark theme is enabled by default for new and existing users, and can be found in Settings > Appearance (on Mac: Preferences > Appearance).

Join a meeting from search—Windows and Mac

Paste your meeting information directly into search in the app header and you'll see an option to join the meeting. You can use the meeting number, video address, meeting link, or the Personal Room link.

Get more options in the floating mini window—Windows and Mac

Share your screen or end the meeting right from the floating mini window.

Share and end meeting buttons added

Collapse the floating mini window to save some screen space but still see who’s speaking.

Collapse the floating mini window

See Webex App | Get back to your call or meeting window after multitasking

Get the best audio quality during meetings—iPhone, iPad, and Android

You can change your audio connection during a meeting, regardless of how you originally joined. Switch between Use computer audio, Call me, or Call in.

See Webex App | Switch audio settings during a meeting

Direct iOS screen sharing—Mac

You can now share your iPhone or iPad screen directly from your Mac.

Share iPhone or iPad screen
Connect your iPhone or iPad directly

See Webex App | Share your screen or application in a meeting

October 27, 2021

We've released updates for the August version of Webex App for Windows and Mac, they include a resolution to an intermittent issue where the app quit unexpectedly when you connected to your enterprise content management.

These updates are available for organizations that have enabled the Custom update schedule setting in Control Hub.

The following are the app versions that correspond to today's updates:

  • Windows—41.8.0.20432

  • Mac—41.8.0.20432

October 26, 2021

We've released updates for the September version of Webex App for Windows and Mac, they include a resolution to an intermittent issue where the app quit unexpectedly when you connected to your enterprise content management.

These updates are available for organizations that have enabled the Custom update schedule setting in Control Hub.

The following are the app versions that correspond to today's updates:

  • Windows—41.9.0.20372

  • Mac—41.9.0.20372

October 21, 2021

We've released an update for Webex App on Windows and Mac, see Webex App | Release Notes to get information about the issues resolved with these releases. The following are the app versions that correspond to today's update:

  • Windows—41.10.0.20371

  • Mac—41.10.0.20371

October 13, 2021

We've released an update for Webex App on Windows and Mac, see Webex App | Release Notes to get information about the issues resolved with these releases. The following are the app versions that correspond to today's update:

  • Windows—41.10.0.20280

  • Mac—41.10.0.20280

October 11, 2021

We're planning to release an update for Webex App on desktop in the coming days to include some improvements. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

October 5, 2021

Updated app versions

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—41.10.0.20213

  • Mac—41.10.0.20213

  • iPhone and iPad—41.10.0.1913

  • Android—41.10.0.147

VDI support—Mac

The VDI plugin is now available on Mac.

See Deployment Guide for Webex for Virtual Desktop Infrastructure (VDI)

Support for MacOS 12 Monterey (Beta Version)

As part of our readiness for the upcoming MacOS 12 Monterey update, Webex App is now supported on the MacOS 12 (beta version), for those customers who would like to begin their testing early.

Support for Windows 11

Webex App is now supported on Windows 11.

Changes to Minimum Supported Operating Systems and Browsers

In this month's release the following changes apply:

  • Mac minimum OS changing to MacOS 10.13

  • Windows minimum supported OS changing to Windows 10

  • For Webex App VDI, the minimum supported multi-session operating system is changing to Microsoft Windows Server 2016

  • Web minimum supported Microsoft browser changing to last two major releases of Microsoft Edge


 

We will no longer provide bug fixes or updates for earlier operating systems or earlier browsers. To have the best experience possible, plan to upgrade your operating system or install the latest browsers.

On January 31, 2022, we will officially end of life support for operating systems earlier than Windows 10 on Windows and earlier than MacOS 10.13 on Mac and end of life support for Microsoft browsers earlier than Microsoft Edge.

At that time, you will still be able to sign in to the Webex app, however some workflows may not work if you are using an unsupported operating systems or earlier browsers.

In April 2022, you will no longer be able to sign in to Webex App using any earlier operating systems or earlier browsers.

Webex for Government: Invite someone outside of your organization to spaces—Windows, Mac, iPhone, iPad, and Android

If there's someone you want to chat with that's not part of your Webex for Government organization, you can invite them as a guest in Webex App. Your administrator must enable this feature for you.

See Guest Invite for Webex for Government

The calling service your administrator has set up for you determines which calling features you can use.

The following features apply to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Optimize audio for your voice—Windows, Mac, and VDI (Windows)

Taking your call from a noisy environment like an open office or a coffee shop? Suppress all background talkers and noise and allow others to hear you better by selecting 'Optimize for my voice' during the call.

Optionally, set this as the default for all your calls in your audio settings.

See Webex | Remove background noise and speech in calls and meetings.

Fine tune the volume of your call and message notifications—VDI (Windows and Linux)

You can adjust the volume of your ringer and alerts for incoming calls and messages from your Audio Settings in the app. After you change the volume, you can test it out to make sure it’s loud enough.

See Webex | Change your audio settings.

Disabled video during calls—VDI (Windows and Linux)

Your administrator may not want you sharing your video during Webex calls. So, if you no longer see the video option when making a call, or the option to answer all incoming calls with video, it's quite likely that your administrator has disabled video for you.

See Webex | Supported calling options.

Share the audio from your mobile device when sharing content—iPhone, iPad, and Android

You'll want to do this if you're playing a video as part of a presentation.

See Webex | Share your screen in a phone call.

The following features apply to Unified CM:

Your supervisor can help out during live calls—VDI (Windows and Linux)

As a Contact Center agent, your supervisor can listen in on your calls and barge in during a call if you need help. Maybe someone is asking to speak to your manager or you're not sure how to answer a customer's question. Your supervisor can jump into your call and answer that question for you. Your administrator decides whether you're set up with this feature or not.

See Webex | Contact Center integration.

Be prepared for your next call—VDI (Windows and Linux)

As a Contact Center agent, you hear a pre-recorded message (whispering announcement) that gives you some background information about a caller so that you're prepared before you jump on your next call.

Your administrator decides whether you're set up with this feature or not.

See Webex | Contact Center integration.

Agent greetings for Contact Center—VDI (Windows and Linux)

Feel prepared for each call and greet each caller with the same enthusiasm as your first call of the day. Agent greetings give you more time to gather resources and prepare tools while your pre-recorded message welcomes a caller, provides your name, and mentions additional relevant information—so you take the call from there.

See Webex | Contact Center integration.

Optimize audio for your voice—Windows, Mac, and VDI (Windows)

Taking your meeting from a noisy environment like an open office or a coffee shop? Suppress all background talkers and noise and allow others to hear you better by selecting 'Optimize for my voice' during the meeting.

Optimize for my voice

See Webex | Remove Background Noise and Background Speech in Calls and Meetings

Optionally, set this as the default for all your meetings in your audio settings.

Optimize for my voice in audio settings

See Webex | Change Your Audio Settings

Share the audio from your mobile device when sharing content—iPhone, iPad, and Android

You'll want to do this if you're playing a video as part of a presentation during a meeting.

See Webex | Share Your Screen or Application in a Meeting

Improved video layouts in large meetings—iPhone, iPad, and Android

You can now choose between Grid or Stack layout when you join a meeting that already has 25 participants.

Grid layout allows you to see the video of up to six people on an iPhone or Android phone or up to 25 meeting participants on an iPad or Android tablet. Stack layout shows whoever is speaking in the primary video below the thumbnail videos of up to six other participants.

See Webex | Change Your Video Layout During a Meeting

Prevent cohosts from inadvertently ending meetings—iPhone, iPad, and Android

If you're a cohost and you want to leave a meeting, your options are clearer now. You can choose whether to end the meeting for everyone or just leave the meeting and have everyone carry on without you.

See Webex | Leave or End a Meeting

End-to-End Encryption (E2EE) for meetings—VDI (Windows and Linux)

You can schedule meetings from the Webex scheduler that are end-to-end encrypted. You can also start or join end-to-end encrypted meetings from the Webex app.

An indicator shows in the meeting and in the Meeting info to let participants know, at a glance, that the meeting is encrypted.

Security information

See End-to-End Encryption with Identity Verification for Webex Meetings

Stay connected to the conversation while you’re sharing content—VDI (Windows)

See the active speaker in a floating video panel while you’re sharing content. Move the floating panel around to make sure it doesn’t cover up anything on your screen.

See Webex | Share Your Screen or Application in a Meeting

Never lose track of your call or meeting window—VDI (Windows)

Sometimes it’s difficult to find the active call or meeting window when you’re multitasking. When the active call or meeting window is minimized or completely covered up by other application windows, a floating mini window now appears. Click the floating mini window to bring back the active call or meeting window.

Floating mini window

See Webex | Get Back to Your Call or Meeting Window after Multitasking

Connect faster to your content management account—iPhone, iPad and Android

When you share a file or click to open a shared file from your content management system, you’re brought straight to the sign-in screen; reducing the number of steps needed to sign in. You’ll see this when you use Microsoft OneDrive and SharePoint, Box and Google Drive. For Microsoft OneDrive and SharePoint, you’ll also see this when you link a folder.

Jira integration: Enhanced management of Webex App spaces—Windows, Mac

Jira users can conveniently create a Webex App space at the same time they create a new ticket. Or they can link a space to an existing incident. Either way, they can choose to include everyone associated with the ticket (or select individuals), create as many spaces as they need, and link/unlink spaces as needed.

Zendesk integration: Enhanced management of Webex App spaces—Windows, Mac

Zendesk users can conveniently create a Webex App space at the same time they create a new ticket. Or they can link a space to an existing incident. Either way, they can choose to include everyone associated with the ticket (or select individuals), create as many spaces as they need, and link/unlink spaces as needed.

Salesforce integration: Case/incident management support—Windows, Mac

Customer Service Representatives and IT HelpDesk Agents will be able to integrate the Calling, Meetings, and Messaging capabilities of Webex App.

September 22, 2021

We've released an update for Webex on Windows and Mac, see Webex | Release Notes to get information about the issue resolved with these releases. The following are the app versions that correspond to today's update.

  • Windows—41.9.0.20091

  • Mac—41.9.0.20091

September 20, 2021

We're planning to release an update for Webex on desktop in the coming days to include some improvements. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

September 7, 2021

  • We previously released Quick access to your organization's shortcuts, we've made a temporary change to this feature where the favicon used in the app will default to a globe icon or your admin can choose from a list of icons in Control Hub.

  • The following app versions correspond to today's releases. See Webex | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

    • Windows—41.9.0.19961

    • Mac—41.9.0.19961

    • iPhone and iPad—41.9.0.1808

    • Android—41.9.0.182

September 1, 2021

Changes to Supported Operating Systems and Browsers

We've made some changes to what happens in January 2022 and April 2022, see below for more details.

In the October 2021 (41.10) release the following changes will happen:

  • Windows minimum supported OS changing to Windows 10

  • Mac minimum OS changing to MacOS 10.13

  • Web minimum supported Microsoft browser changing to last two major releases of Microsoft Edge

We will no longer provide bug fixes or updates for earlier operating systems or earlier browsers. To have the best experience possible, plan to upgrade your operating system or install the latest browsers.

On January 31, 2022, we will officially end of life support for operating systems earlier than Windows 10 on Windows and earlier than MacOS 10.13 on Mac and end of life support for Microsoft browsers earlier than Microsoft Edge.

At that time, you will still be able to sign in to the Webex app, however some workflows may not work if you are using an unsupported operating systems or earlier browsers.

In April 2022, you will no longer be able to sign in to the Webex app using any earlier operating systems or earlier browsers.

Your Personal Insights—Windows and Mac

Now you can get insights and analysis on how you are spending your time in meetings. You can set and achieve goals, see how your work-life balance can be improved, build better quality connections, and a more inclusive work experience for all.

See Webex | Personal Insights

Updated rating for Giphy—Windows, Mac, iPhone, iPad and Android

The Gifs available using Giphy in the app will be limited to G rated Gifs.

See Webex | Share Animated GIFs

Set a time to clear your custom status—Windows and Mac

Now you can choose a time for when your custom status is cleared. No more 3 hours of "gone to lunch" when you forget to reset your status.

See Webex | Set a Custom Status

New message area—Mac

We've rebuilt the message area to leverage some platform components. You'll see improvements to quality, performance, and a new accessibility experience in the message area.

See Webex | Messaging Accessibility Features and Webex | Copy and Paste Multiple Messages

Forward messages to someone new—iPhone, iPad, and Android

Want to share a message with somebody new? Forward a message directly to somebody that you haven't messaged before.

See Webex | Forward Messages

Swipe right to reply—iPhone and iPad

Swipe write and you can quickly start a thread, reply to a thread or reply to a message.

See Webex | Follow Conversations More Easily with Threads

Keyboard shortcuts—iPad

When you attach an external keyboard to your iPad, you can use the Webex keyboard shortcuts. To view a list of available shortcuts, simply hold down Command while you're in the app.

See Webex | Keyboard Navigation and Shortcuts

The calling service your administrator has set up for you determines which calling features you can use.

The following features apply to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Disable video during calls—Windows, Mac, iPhone, iPad, and Android

Your administrator may not want you sharing your video during Webex calls. So, if you no longer see the video option when making a call, or the option to answer all incoming calls with video, it's quite likely that your administrator has disabled video for you.

Administrators of Unified CM can check out the Deployment Guide for more information. Administrators of Webex Calling can check out Enable or Disable Video for Calling in the Webex App.

Call a Webex Room Device without free calling—Windows, Mac, iPhone, iPad, and Android

If your administrator has disabled free calling for you, you can still call the video address of a Webex Room Device. Just search for the device from your Search bar and call from there.

See Webex | Find People, Spaces, Messages, Files, and Devices.

Fine tune the volume of your call and message notifications—Windows and Mac

You can adjust the volume of your ringer and alerts for incoming calls and messages from your Audio Settings in the app. After you change the volume, you can test it out to make sure it’s loud enough.

See Webex | Change Your Audio Settings.

The following features apply to Unified CM

Move around freely when you're on a call—Windows and Mac

When you're on a call and you need to change networks but want to keep the call in Webex, no need to worry; the change is made automatically without any interruption or effect to call quality.

Agent greetings for Contact Center—Windows and Mac

Feel prepared for each call and greet each caller with the same enthusiasm as your first call of the day. Agent greetings give you more time to gather resources and prepare tools while your pre-recorded message welcomes a caller, provides your name, and mentions additional relevant information—so you take the call from there.

See Contact Center Integration for Webex.

Your audio and video just got better—VDI (Windows and Linux)

We're continuing to optimize your audio and video in calls.

Floating mini window—Windows and Mac

When another app is in front of your Webex call or meeting, webex automatically shows the call or meeting in a floating mini window. You can manage this behavior in your settings.

See Webex | Hide the Floating Mini Window when Multitasking During a Call or Meeting.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.


 

If you subscribe to Webex from your Service Provider, your meetings in the Webex app are always full-featured. To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

See what's up with people in your Participants list—iPhone, iPad, and Android

Filter the list to see who’s speaking or who’s raised their hand.

Enhanced audio icons in Participants list

See the following Help articles:

Search for that specific participant that you’re trying to find in a large meeting.

See Webex | Search for a Participant in a Meeting.

Prevent cohosts from inadvertently ending meetings—Windows and Mac

If you're a cohost and you want to leave a meeting, your options are clearer now. You can choose whether to end the meeting for everyone or just leave the meeting and have everyone carry on without you.

See Webex | Leave or End a Meeting

End-to-End Encryption (E2EE) for meetings—Windows, Mac, iPhone, iPad, and Android

You can schedule meetings from the Webex scheduler that are end-to-end encrypted. You can also start or join end-to-end encrypted meetings from the Webex app.

An indicator shows in the meeting and in the Meeting info to let participants know, at a glance, that the meeting is encrypted.

End-to-End Encryption indicator on desktop
End-to-End Encryption indicator on mobile

See End-to-End Encryption with Identity Verification for Webex Meetings

Meeting notifications—iPhone and iPad

Choose whether you receive reminders from Webex for upcoming meetings. Go to Settings > Notifications > Meetings > Meetings Notifications

If you're connected to a calendar app, such as Outlook, you may still receive notifications from those apps.

Floating mini window—Windows and Mac

When another app is in front of your Webex call or meeting, Webex automatically shows the call or meeting in a floating mini window. You can manage this behavior in your settings.

See Webex | Hide the Floating Mini Window When Multitasking During a Call or Meeting

Sync teams in Webex with Microsoft Office 365 groups—Windows, Mac, iPhone, iPad, and Android

When you create a team in Webex, you can choose to have an Office 365 group created at the same time. You can manage people in that space from Office 365, or save all your files in a Sharepoint folder that all the Webex team members have access to.

See Webex | Connect a Microsoft 365 Group to a Team

Webex for Government: Google Drive files in Webex—Windows, Mac, iPhone, iPad, and Android

When you use Webex for Government, now you can share, view, edit, and co-edit Google Drive files directly in Webex spaces.

See Webex | Integrate Your Google Drive Account

Microsoft Teams Integration: View Call History—Windows, Mac, iPhone, iPad, and Android

Missed a call and want to see who it was? Or, maybe you want to see a record of calls you've placed. You can see calls you've made, received, and missed with call history in the Microsoft Teams User Portal.

See Jabber Calling and Webex Calling