- Home
- /
- Article
In this articleVideo requirements
Requirements for standard video (360p)
Webex video works with any computer that complies with the standard Webex Meetings , Webex Webinars, Webex Training, or Webex Support requirements. To to reach the video resolution of 360p, your computer must meet the following minimum requirements:
-
CPU: dual-core processor
-
RAM: 1 GB RAM
-
Camera: a high-definition video capable web camera.
Requirements for high-definition video (720p)
To send or receive high-definition video (up to 720p), your computer must meet the following minimum requirements:
-
CPU—Windows platform must meet one of the following specifications:
The physical core is a quad-core processor. (Recommended)
Both the physical and virtual processors are dual core CPUs with a frequency of 1.6Ghz or greater. (Minimum)
The physical core is a dual-core CPU and the virtual core is a single-core CPU, both with a frequency of 2.8Ghz or greater. (Minimum)
-
CPU—Mac platform must meet one of the following specifications:
The physical core is a quad-core processor. (Recommended)
Both the physical and virtual processors are dual core CPUs with a frequency of 1.2Ghz or greater. (Minimum)
The physical core is a dual-core CPU and the virtual core is a single-core CPU, both with a frequency of 2.4Ghz or greater. (Minimum)
-
RAM: 1 GB RAM
We recommend 2–4 GB.
-
Camera: a high-definition video capable web camera.
Requirements for full high-definition video (1080p)
By default, you can send and receive video up to 720p. As an administrator, to enable 1080p video for your organization, contact Cisco support to submit a request. To send or receive full high-definition video (up to 1080p), your computer must meet the following minimum requirements:
-
CPU—Windows specifications:
A CPU with 4 physical cores and a frequency of 1.4 GHz.
-
CPU—Mac must meet one of the following specifications:
A CPU with 4 physical cores and a frequency of 2 GHz (recommended)
A CPU with 8 physical cores at any frequency (minimum).
-
RAM—Windows: 4 GB
-
RAM—Mac 1 GB if using a quad-core CPU at 2 GHz. 4 GB if using a CPU with 8 cores.
-
Camera: a full high-definition video capable web camera.
Video feature support
|
Feature |
Description |
Webex Meetings |
Webex Events |
Webex Training |
Webex Support |
|---|---|---|---|---|---|
|
Enabled by request only—Up to full high-definition resolution (1080p) |
Video resolution can go up to full high-definition 1080p resolution (1920×1080). |
Yes |
Yes |
Yes |
No |
|
Up to high-definition resolution (720p) |
Video resolution can go up to high-definition 720p resolution (1280×720). |
Yes |
Yes |
Yes |
No |
|
Up to high-quality resolution (360p) |
Video resolution can go up to high-quality 360p resolution (640×360). |
Yes |
Yes |
Yes |
Yes |
|
Full-screen video view |
Full-screen video view with high-definition or high-quality video display (depending on monitor size) and five video thumbnails. |
Yes |
Yes |
Yes |
Yes (but does not include video thumbnails) |
|
Expanded full-screen video view |
Expand the active speaker to the whole screen, which also allows high-definition video to be received. |
Yes |
Yes |
Yes |
No |
|
Active speaker video display in full-screen sharing view |
Floating active speaker video display when sharing in full-screen view. |
Yes |
Yes |
Yes |
In full-screen view, the CSR views video in a separate panel; the customer views video in an embedded area of the customer console. |
|
Video self-view in full-screen sharing view |
View self-view video in the main video display when sharing in full-screen view. Start or stop sending video from the self-view video window. |
Yes |
Yes |
Yes |
No |
|
Active speaker switching |
Automatic video switching to the loudest active speaker. |
Yes |
Yes |
Yes |
No |
|
Video thumbnails |
Video-based participant list with video thumbnails. |
Yes |
Yes |
Yes |
No |
|
Auto-adjust Video |
Automatic configuration of participants' video quality according to available network bandwidth. |
Yes |
Yes |
Yes |
Yes |
|
Camera hot plug-in |
Attendees can connect and switch web cams while in a meeting. |
Yes |
Yes |
Yes |
Yes |
|
Lock video |
Presenter can determine whose video will be displayed to all participants. |
Yes |
Yes |
Yes |
No |
|
High-definition video decode offloading to GPU |
Supported GPU chipsets can offload decode processing from the host CPU. |
Yes |
Yes |
No |
No |
